Sales & Marketing

I. Spasify Company Profile and UVP Orientation

Spasify Marketplace Orientation (Getting Started)

II. Spasify Company Profile and UVP Presentation

Spasify Company Profile and UVP

III. Spasify Massage & Spa Active Products & Services

Active (On-Site) Massage and Spa Services

Active (On-Demand) Massage and Spa Services

Active (On-Site) Cafe and Lounge Products

Exclusive Deals and Discounts

Membership Cards

Gift Cards

Prepaid Massage Cards

IV. Spasify Massage & Spa Franchise Presentation

Spasify Franchise Presentation (Let's Get Started)

Spasify Franchise (Letter of Intent) Form

Spasify Franchise (Letter of Intent) Responses

V. Spasify Marketing and Advertising Media Assets

Marketing and Advertising (Media Assets)

VI. Sales and Marketing Reports Checklist

Admin Task Schedule

Spasify 000_SHQ Agile Project or Task Management System

VII. Sales Quota

A. Daily Sales Quota

1. Manager

- On-Site Massage & Spa Facility - P18,000.00
- On-Demand Massage & Spa Facility - P18,000.00
- Marketplace (Merchant Partner) - 10 Called Leads with 25% and Up-Conversion (Sign-Up)

2. Service Provider (12) ISP

- On-Site Massage & Spa Facility - P1,500.00
- On-Demand Massage & Spa Facility - P1,500.00

B. Weekly Sales Quota

1. Manager

- On-Site Massage & Spa Facility - P126,000.00
- On-Demand Massage & Spa Facility - P126,000.00
- Marketplace (Merchant Partner) - 50 Called Leads with 25% and Up-Conversion (Sign-Up)

2. Service Provider (12) ISP

- On-Site Massage & Spa Facility - P10,500.00
- On-Demand Massage & Spa Facility - P10,500.00

C. Monthly Sales Quota

1. Manager

- On-Site Massage & Spa Facility - P546,000.00
- On-Demand Massage & Spa Facility - P546,000.00
- Marketplace (Merchant Partner) - 200-250 Called Leads with 25% and Up-Conversion (Sign-Up)

2. Service Provider (12) ISP

- On-Site Massage & Spa Facility - P45,500.00
- On-Demand Massage & Spa Facility - P45,500.00

D. Quarterly Sales Quota (3 Months)

1. Manager

- On-Site Massage & Spa Facility - P1,638,000.00
- On-Demand Massage & Spa Facility - P1,638,000.00
- Marketplace (Merchant Partner) - 600-750 Called Leads

2. Service Provider (12) ISP

- On-Site Massage & Spa Facility - P136,500.00
- On-Demand Massage & Spa Facility - P136,500.00

E. Annual Sales Quota (52 Weeks / 12 Months)

1. Manager

- On-Site Massage & Spa Facility - P6,552,000.00
- On-Demand Massage & Spa Facility - P6,552,000.00
- Marketplace (Merchant Partner) - 2,400-3,000 Called Leads with 25% and Up-Conversion (Sign-Up)

2. Service Provider (12) ISP

- On-Site Massage & Spa Facility - P546,000.00
- On-Demand Massage & Spa Facility - P546,000.00

VIII. Sales & Business Development Workflow

Competitors Check (Analysis) Search and list all business establishments in your area that offer the same products and services.
Planning (Targeting) List all possible business establishment categories and business names in your area related to our business.
Lead Generation (Farming) Search and qualify business establishments using google maps and submit them to your online lead generation form.
Cold Calling (Sales Pitch) Call each business establishment from your leads, and look for the rightful contact person (decision maker), afterward introduce yourself and discuss the company, products, services, and UVP’s.
RFP (Request for Proposal) Prepare and Submit the RFP (Request for Proposal) form together with the E-Service Agreement. Make a follow-up call to the business’ contact person after sending the RFP to confirm the receipt, then allow at least two (2) days before making another call.
Persuasion (Follow Up) After two (2) days from the date of your email, call back the business’ contact person to get an update regarding the proposal. If the contact person is unavailable, ask for the best time to call back or ask for reasons not to move forward then, immediately offer your clear solutions by highlighting our UVP’s and benefits to them to close the deal.
Documentation (Endorsement) Once you close the deal, take time to review all required documentation, then endorse the new account to the marketing department for the marketing collaterals and other requirements.
Preserve (Repeat Sales) Maintain a good connection to your accounts to strengthen our partnership by offering promotional items, discounts, and freebies.

Note: If the business establishment is hard to negotiate, look for any connection and set an appointment to meet them personally.

Spasify Sales & Business Development_2021

Spasify Digital Marketing 101_2020

IX. Spasify Sales Channels

1. Where to expect Client Inquiries and Reservations

1. 1 Sales Channels

- Walk-Ins and Referrals (Mixed)
- Phone Calls (+63282711187 , +639053221572 and +639177029431)
- Reservation Email reservations@spasify.com
- Corporate Branding and Marketing Email unwind@spasify.com
- WebApp (https://www.spasify.com)
- Booking Engine (https://www.spasify.com/pages/spasify-booking-page)

1. 2 Social Media Sites

1. 2. 1 Facebook Accounts

- - - - Spasify CRD
      - Spasify CRD1
      - Spasify CRD2
      - Spasify CRD3
      - Spasify CRD4

1. 2. 2 Facebook Groups

- - - - Spasify Admin
      - Spasify ISP's
      - Urgent Hiring Health, Beauty and Wellness Jobs Philippines

1. 2. 3 Facebook Pages and Messenger

- - - - Spasify Philippines
      - Spasify Marketplace
      - Spasify Partners
      - Spasify at Segara Hotel
      - Spasify at Leciel Hotel
      - Spasify at Acea Subic Bay

1. 2. 4 Instagram Direct Message (@Spasify)

- - - - Spasify Massage & Spa
      - Spasify Marketplace

1. 2. 5 Google Maps

- - - - Spasify
      - Spasify Marketplace
      - Spasify: Health and Wellness On-Demand
      - Spasify Aesthetic and Wellness Center
      - Spasify at Leciel Hotel
      - Spasify at Segara Hotel
      - Spasify at Acea Subic Bay

1. 2. 6 YouTube (@Spasify)

1. 2. 7 Twitter (@Spasify_ph)

X. Create New Lead

SOS and SOD Massage and Spa

SM Accommodations, Hotels, and Resorts

SM Attractions, Rentals, and Tours

SM Online Stores

Spasify Massage & Spa (Lead Generation Log Sheet) (Responses)

Spasify B2B (Lead Generation Log Sheet) (Responses)

Spasify Marketplace: Key Accounts

XI. Merchant Partner General Information Sheet

1_SM (General Information Sheet) 2019

XII. Sales Deck (Request for Proposal) Form

Spasify (SOS and SOD) SD Form

Spasify (SOS and SOD) SD Form Responses

Spasify (AHR) SD Form

Spasify (AHR) SD Form Responses

Spasify (ART) SD Form

Spasify (ART) SD Form Responses

Spasify (OS) SD Form

Spasify (OS) SD Form Responses

Spasify (Franchise) SD Form

Spasify (Franchise) SD Form Responses

XIII. Sales Decks and FAQs

Spasify for Business

Frequently Asked Questions

Web Analytics and Client Base

XIV. Cold Calling Dialogue and Workflow

1. Direct - Cold Calling (Dialogue Over the Phone)

Receptionist

1. Greetings

Client: Thank you for calling ABC Company; how can I help you?

Relationship Manager: Hi there, this is [Your Complete Name], [Your Position] from Spasify. We are an E-Commerce Multi-Marketplace Platform in the Philippines.

Client: Okay.

2. Agenda (Clarifications)

Relationship Manager: I call you today to discuss Spasify’s [Free Business Listing], [Products], or [Services] that can benefit your Company.

Client: Okay. May I know the benefits?

Relationship Manager: Alright, Spasify offers;

Worldwide Market Reach
24/7 Booking Engine
Online Payment Gateway
Secured Payment Transaction
Streamlined Marketing Support
Competitive Commission Rating

3. Redirection

Relationship Manager: May I speak to anyone from your [Admin] or [E-Commerce] or [Marketing] Department to discuss it further?

Client: Sure, one moment, please hold.

Decision Maker or Contact Person

1. Greetings

Client: This is [Client Name] speaking.

Relationship Manager: Hi there, this is [Your Complete Name], [Your Position] from Spasify. We are an E-Commerce Multi-Marketplace Platform in the Philippines.

Client: Okay.

If you already know the details of the person you are calling proceed to Section 2. Agenda (Clarifications)

If the First Name is already given

Relationship Manager: Can I get your Last Name?

Client: My last name is [Client’s Last Name].

If the First Name is not yet given

Relationship Manager: May I know who I am speaking with to address you properly

Client: This is [Client Name] speaking.

Relationship Manager: And your Last Name, please?

Client: My last name is [Client’s Last Name].

Relationship Manager: How about your Position and Department?

Client: I’m the [Position], and I’m from the [Department].

2. Agenda (Clarifications)

Relationship Manager: Alright, Sir/Mam [Client’s First Name], I call you today to discuss Spasify’s [Free Business Listing], [Products], or [Services] that can benefit your Company.

Client: Okay. May I know the benefits?

Relationship Manager: Alright, Spasify offers;

Worldwide Market Reach
24/7 Booking Engine
Online Payment Gateway
Secured Payment Transaction
Streamlined Marketing Support
Competitive Commission Rating

(Spasify On-Site or On-Demand Massage and Spa)

Relationship Manager: May I know if the Company has any In-room massage and spa amenities?

Client: None.

Relationship Manager: If so, I would like to set up an online meeting with you via [Google Meet] or [Zoom] to discuss this further, and I'll be sending you Spasify's sales deck presentation via email. I know you are very busy, and I don’t want to take much of your time.

Client: Okay.

Relationship Manager: May I know if the Company has any In-room massage and spa amenities?

Client: Yes.

Relationship Manager: This is noted; you may want to consider Spasify as your additional service provider and earn a commission per hour. if so, I would like to set up an online meeting with you via [Google Meet] or [Zoom] to discuss this further, and I'll be sending you Spasify's sales deck presentation via email. I know you are very busy, and I don’t want to take much of your time.

Client: Okay.

(Spasify Marketplace: AHR, ART, or OS)

Relationship Manager: May I know if the Company has its booking engine website or currently experiencing a low occupancy?

Client: None.

Client: Okay.

Relationship Manager: May I know if the Company has its booking engine website or currently experiencing a low occupancy?

Client: Yes.

Relationship Manager: This is noted; you may want to consider Spasify as your additional revenue stream and marketing arm. If so, I would like to set up an online meeting with you via [Google Meet] or [Zoom] to discuss this further, and I'll be sending you Spasify's sales deck presentation via email. I know you are very busy, and I don’t want to take much of your time.

Client: Okay.

3. Appointment (Scheduling)

Relationship Manager: Are you available in the next couple of days?

Client: Let me check on that, one moment. Yes, sure I'm free on [Date].

Relationship Manager: When is the best time to book this online meeting?

Client: Let me double-check on that again, one moment. Yes, sure I'm free around [Time].

Relationship Manager: Great, can I get your email address and contact number for me to set up our online meeting?

Client: My email is [Email Address]. Spell the email phonetically.

Relationship Manager: And your contact number?

Client: You can reach me at [Contact Number].

4. Extro

Relationship Manager: Thank you very much for providing the information and for taking the time to answer my call much appreciated.

Client: No worries.

Relationship Manager: I am Looking forward to seeing you and discussing this further.

Client: Likewise.

Relationship Manager: Bye for now. Cheers!

Client: Cheers!

5. Wrap-Up

Send the Sale Deck Email then Book the said Appointment.

2. Email Follow-Up - Cold Calling (Dialogue Over the Phone)

Receptionist

1. Greetings

Client: Thank you for calling ABC Company; how can I help you?

Relationship Manager: Hi there, this is [Your Complete Name], [Your Position] from Spasify. We are an E-Commerce Multi-Marketplace Platform in the Philippines.

Client: Okay.

2. Agenda (Clarifications)

Relationship Manager: I called you today to follow up on our email a couple of [Days] or [Weeks] ago regarding Spasify’s [Free Business Listing], [Products], or [Services] that can benefit your Company.

Client: Okay. May I know the benefits?

Relationship Manager: Alright, Spasify offers;

Worldwide Market Reach
24/7 Booking Engine
Online Payment Gateway
Secured Payment Transaction
Streamlined Marketing Support
Competitive Commission Rating

3. Redirection

Relationship Manager: May I speak to anyone from your [Admin] or [E-Commerce] or [Marketing] Department to discuss it further?

Client: Sure, one moment, please hold.

Decision Maker or Contact Person

1. Greetings

Client: This is [Client Name] speaking.

Relationship Manager: Hi there, this is [Your Complete Name], [Your Position] from Spasify. We are an E-Commerce Multi-Marketplace Platform in the Philippines.

Client: Okay.

If you already know the details of the person you are calling proceed to Section 2. Agenda (Clarifications)

If the First Name is already given

Relationship Manager: Can I get your Last Name?

Client: My last name is [Client’s Last Name].

If the First Name is not yet given

Relationship Manager: May I know who I am speaking with to address you properly?

Client: This is [Client Name] speaking.

Relationship Manager: And your Last Name, please?

Client: My last name is [Client’s Last Name].

Relationship Manager: How about your Position and Department?

Client: I’m the [Position], and I’m from the [Department].

2. Agenda (Clarifications)

Relationship Manager: Alright, Sir/Mam [Client’s First Name], I called you today to follow up on our email a couple of [Days] or [Weeks] ago regarding Spasify’s [Free Business Listing], [Products], or [Services] that can benefit your Company.

Client: Okay. May I know the benefits?

Relationship Manager: Alright, Spasify offers;

Worldwide Market Reach
24/7 Booking Engine
Online Payment Gateway
Secured Payment Transaction
Streamlined Marketing Support
Competitive Commission Rating

(Spasify On-Site or On-Demand Massage and Spa)

Relationship Manager: May I know if the Company has any In-room massage and spa amenities?

Client: None.

Client: Okay.

Relationship Manager: May I know if the Company has any In-room massage and spa amenities?

Client: Yes.

Client: Okay.

(Spasify Marketplace: AHR, ART, or OS)

Relationship Manager: May I know if the Company has its booking engine website or currently experiencing a low occupancy?

Client: None.

Client: Okay.

Relationship Manager: May I know if the Company has its booking engine website or currently experiencing a low occupancy?

Client: Yes.

Client: Okay.

3. Appointment (Scheduling)

Relationship Manager: Are you available in the next couple of days?

Client: Let me check on that, one moment. Yes, sure I'm free on [Date].

Relationship Manager: When is the best time to book this online meeting?

Client: Let me double-check on that again, one moment. Yes, sure I'm free around [Time].

Relationship Manager: Great, can I get your email address and contact number for me to set up our online meeting?

Client: My email is [Email Address]. Spell the email phonetically.

Relationship Manager: And your contact number?

Client: You can reach me at [Contact Number].

4. Extro

Relationship Manager: Thank you very much for providing the information and for taking the time to answer my call much appreciated.

Client: No worries.

Relationship Manager: I am Looking forward to seeing you and discussing this further.

Client: Likewise.

Relationship Manager: Bye for now. Cheers!

Client: Cheers!

5. Wrap-Up

Send the Sale Deck Email then Book the said Appointment.

3. Email Follow-Up - Merchant Partner Information Update Request (Dialogue Over the Phone)

Receptionist

1. Greetings

Client: Thank you for calling ABC Company; how can I help you?

Relationship Manager: Hi there, this is [Your Complete Name], [Your Position] from Spasify. We are an E-Commerce Multi-Marketplace Platform in the Philippines.

Client: Okay.

2. Agenda (Clarifications)

Relationship Manager: I called you today to follow up on our email a couple of [Days] or [Weeks] ago regarding the Information Update Request for your Business Property.

Client: Alright.

Relationship Manager: As our Merchant Partner, we would like to request your updated Contact Person, Contracted Rates, Business, and Bank Details at Spasify Marketplace to give accurate information to travelers visiting our platforms, to fast-track and increase your sales conversions.

3. Redirection

Relationship Manager: May I speak to anyone from your [Admin] or [E-Commerce] or [Marketing] Department to discuss it further?

Client: Sure, one moment, please hold.

Decision Maker or Contact Person

1. Greetings

Client: This is [Client Name] speaking.

Relationship Manager: Hi there, this is [Your Complete Name], [Your Position] from Spasify. We are an E-Commerce Multi-Marketplace Platform in the Philippines.

Client: Okay.

If you already know the details of the person you are calling, proceed to Section 2. Clarifications (Email Follow-Up)

If the First Name is already given

Relationship Manager: Can I get your Last Name?

Client: My last name is [Client’s Last Name].

If the First Name is not yet given

Relationship Manager: May I know who I am speaking with to address you properly?

Client: This is [Client Name] speaking.

Relationship Manager: And your Last Name, please?

Client: My last name is [Client’s Last Name].

Relationship Manager: How about your Position and Department?

Client: I’m the [Position], and I’m from the [Department].

2. Agenda (Clarifications)

Relationship Manager: Alright, Sir/Mam [Client’s First Name], I called you today to follow up on our email a couple of [Days] or [Weeks] ago regarding the Information Update Request for your Business Property.

Client: Alright.

3. Appointment (Scheduling)

Relationship Manager: Are you available in the next couple of days?

Client: Let me check on that, one moment. Yes, sure, I'm free on [Date].

Relationship Manager: When is the best time to book this online meeting?

Client: Let me double-check on that again, one moment. Yes, sure, I'm free around [Time].

Relationship Manager: Great, can I get your email address and contact number for me to set up our online meeting?

Client: My email is [Email Address]. Spell the email phonetically.

Relationship Manager: And your contact number?

Client: You can reach me at [Contact Number].

4. Extro

Relationship Manager: Thank you very much for providing the information and for taking the time to answer my call much appreciated.

Client: No worries.

Relationship Manager: I am Looking forward to seeing you and discussing this further.

Client: Likewise.

Relationship Manager: Bye for now. Cheers!

Client: Cheers!

5. Wrap-Up

Send the Merchant Partner Dashboard Link, then Book the said Appointment.

XV. Merchant Partner Dashboards

AHR Dashboard

ART Dashboard

OS Dashboard

XVI. Merchant Partner Information Update Request

Information Update Request Form

Information Update Request Form Responses

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