I. Definitions, Terminologies, Abbreviation and Acronyms

II. What is Spasify?

Spasify is the leading multi-marketplace platform in the Philippines. Spasify provides everything you need at your fingertips. It offers “On-Site” and “On-Demand” Medical Aesthetic, Massage, Spa, and Salon services right at your doorsteps, plus a smart “Travel and Leisure“ gateway to top tourist destinations.

III. Main Products and Services

• • Spasify On-Site (Massage & Spa, Medical Aesthetic, and CoWorking Space, Cafe & Lounge)

  • Spasify Massage & Spa On-Demand (Home, Hotel, or Office Service) 

  • Spasify Partners (Human Resources, Admin, Talent Acquisition, Partner Support, Acctg., and Finance, Central Reservations Dept.)

  • Spasify Marketplace (E-Commerce Mobile/WebApp Platform)

IV. Meet the Founders

• • Allen Lim (Founder & Chief Executive Officer) President

  • Jesielyn Ordonia (Co-Founder & Chief Operating Officer) Vice President

V. Mission, Vision, and Core Values

• • Our Mission - Provide Convenient, Safe, and Effective Realaxation to our Customers, and a Lucrative, and Rewarding Livelihood to our Partners all at their fingertips.

  • Our Vision - Spearhead and Innovate the industry to become the leading Health, Beauty, Wellness, Travel, and Leisure company by providing world-class and exceptional service experience to every customer.

  • Our Core Values - Committed and determined to surpass each customer’s expectations by providing consistent, dependable, and truthful customer service experience. Resilient and time-tested to adapt to relentless changes in the external business environment. Customer-Centric to serve and protect our customer satisfaction by being a service-oriented organization.

VI. Types of Massage and Spa Facilities

• • Day Spa - The main feature of this type is that it does not offer accommodation and visitors can go for an hour or a day as they, please. Clients can choose single treatments or services like a massage, facial, or mani / pedi, or they can combine spa services, take a half-day package or a full-day pamper. Some Day Spas also offer fitness facilities and individual training programs.

  • Health Spa or Health Farm - This category applies to any Spa that offers accommodation. Usually, regular day packages are also offered for those who would like to escape for just a day, as well as the multi-night or overnight packages, at Health Farms or Spas, Resorts, Hotels, and Retreat.

  • Stay Spa - The name differs slightly here depending on where you are in the world Health Spa is commonly used in South Africa and the United States whereas Health Farm is used in the United Kingdom. The focus in this category is beauty, health, and fitness in a relaxed setting. Guests can choose either healthy cuisine or whatever they like.

  • Destination Spa - This Spa is all about health and wellness. Guests will find healthy cuisine and professional treatments. Wellness talks and education also feature as well as fitness programs designed to support and enhance well-being and good health. Location plays a major role in the popularity of a spa and visitors are spoilt for choice when coming to South Africa. Coastal spas which are sprinkled from Cape Town to KwaZulu-Natal provide stunning views, refreshing sea breezes, and rejuvenating treatments. If you can't escape the city, take heart! All major cities have a variety of spas offering a range of treatments for the weary body.

  • Resort or Hotel Spa - A Resort Spa may have a particular focus be it Golf or Game activities. Both Hotels and Resorts generally have a wide variety of facilities and a Spa leisure center with treatment rooms, a sauna and steam room, a Jacuzzi, and a swimming pool, here guests can relax in their robes or fitness clothing but not in the main hotel buildings. Treatments offered cover the basics like massage, facials, beauty, and body, although specialized treatments may not be available. Families generally enjoy these venues due to the variety of facilities offered, although the Spa center may have age restrictions or at least on some of the treatments. Guests who want to focus on health and wellness may find it difficult to do so here because the emphasis is on relaxation and fun and full-service menus in the restaurants.

  • Holistic or Alternative Healing Spa - For body and soul, this type of Spa is focused on the promotion of well-being and balance through modern health therapies and traditional beauty treatments.

  • Health Hydro or Wellness Center - This venue is for clients wanting to change their lifestyles and educate themselves on how to prevent disease and be proactive in managing their health and wellness.

  • Pamper Spa - Designed to spoil and pamper clients who want to de-stress without being concerned about their diet. The emphasis is on relaxation, fun, and a little decadence combined with a variety of Spa services where clients can enjoy a wonderful Aromatherapy Massage or pop in for a luxury manicure.

  • Medi Spa - This is where wellness treatments or procedures are carried out under the management of a Medical Doctor. Other medical services are also offered and include Nutritionists, Chiropractors, Sports Injury Medicine, and Physical Therapy.

  • Rehab Centre - Otherwise known as clinics, these carry out detoxification and rehabilitation procedures or treatments for people suffering from various types of addiction, also depression, and eating disorders. The clinics are usually hospitals with fully equipped facilities and high-care, Medical Doctors, highly trained Nurses, and associated services such as Social Workers, Dietitians, Counselors, Therapists, and Clinical Psychologists are in attendance.

VII. Types of Massage Services

• • SW - Swedish Massage - commonly referred to as the “classic” massage the technique of which varies from light to vigorous.

  • SH - Shiatsu Massage - means “finger pressure” in Japanese and massage, which is a type of alternative medicine, includes the technique of using fingers, thumbs, and palms for assisted stretching.

  • TH - Thai Massage - involves a number of stretching movements to improve the body flexibility, and joint movement, and improve blood circulation throughout the body.

  • KI - Kids Massage - oil massage, more on gliding strokes for kids ages 6-10 years old.

  • HE - Head & Back Massage - soothing Head & Back Massage, more on gliding strokes.

  • HA - Hand & Arms Massage - relaxing Hand & Arms Massage, more on gliding strokes..

  • FO - Foot & Legs Massage - calming Foot & Legs Massage, more on gliding strokes.

  • CO - Combination Massage - a combination of Swedish (Oil) and Shiatsu (Dry) Massage for a total relaxing session.

  • HO- Hot Stone Massage - a specialty massage where the therapist uses smooth, heated stones as an extension of their own hands, or by placing them on the body. The heat can be both deeply relaxing and help warm up tight muscles so the therapist can work more deeply, more quickly. 

  • VE - Ventosa Massage - An ancient Chinese alternative treatment that uses local suctions on the skin to eliminate stagnation of the blood flow. It also promotes healing for a variety of health conditions like colds, bronchitis, pneumonia, body pain, swelling, and gastrointestinal disorders. 

  • AR - Aromatherapy Massage - Swedish massage therapy using massage oil or lotion that contains essential oils (highly concentrated plant oils). During an aromatherapy massage, you inhale these essential oil molecules or absorb them through your skin.

  • RE - Reflex Massage - based on the principle that there are reflexes in the hands and feet that relate to every organ, gland, and system of the body. 

  • SP - Sports Massage - a popular form of treatment for soft tissue injuries. Getting a regular sports massage also forms part of many athletes' injury prevention strategies. 

  • PR - Prenatal Massage - a healthy way to eliminate stress, promote complete wellness, and a wonderful complementary choice for prenatal care. This therapy relieves many of the normal discomforts experienced during pregnancy, such as edema (or swelling), stiff neck, backaches, leg cramps, and headaches. 

  • PREM - Premium Massage -  Premium Massage Service, 60 Mins. Swedish Massage, Comes with a free (1) Face Mask or (1) Glass of Wine after the service.

  • TS - Tsunami Massage - 4-hands massage, two therapists work on one client, often using synchronized moves. A Tsunami massage can be like experiencing two full body massages at the same time. 

  • OSM - Office Syndrome Massage - a massage therapy given to office workers that involve sitting down for long periods of time. This massage therapy can be performed with (2) clients for (30) minutes with one therapist performing massages one after another. 

VIII. Types of Add-On Spa Services

• • SM - Spot Massage - Ten (10) Mins. Spot Massage (Choice of Head, Back, Hand, Arms, Foot, or Legs)

  • AP - Aromatherapy Plus - an essential oil complementary therapy or, more controversially, as a form of alternative medicine that helps to improve psychological or physical well-being. 

  • EC - Ear Candling  - ear coning or thermal-auricular therapy, also an alternative medicine practice, claimed to improve general health and well-being by lighting one end of a hollow candle and placing the other end in the ear canal. 

  • HS - Hair Spa - a therapy that is essential in maintaining healthy hair growth. It is basically a procedure that helps to make your hair strong, bouncy and shiny, while simultaneously helping to deal with dandruff, damage, and fall control.

  • BS - Body Scrub - a mixture that is used to scrub away dead skin cells from the body. It exfoliates and hydrates your skin, leaving it smooth and soft. 

  • FS - Foot Spa - a relaxing and effective technique that caters to all the demands of the feet. Primarily the technique involves soaking of the feet in a foot spa machine with warm water, scrubbing, massaging and detoxifying, cleaning, and applying foot lotion. 

  • FSS - Foot Scrub Spa (On-Demand) - a relaxing and effective technique that caters to all the demands of the feet. Primarily the technique involves soaking the feet in a foot bowl with warm water, scrubbing, massaging and detoxifying, cleaning, and applying foot lotion. 

  • HDS - Hand Spa - an effective and relaxing hand treatment that involves scrubbing, massaging and detoxifying, cleaning, and applying Hand lotion. 

  • HSS - Hand Scrub Spa (On-Demand) - an effective and relaxing hand treatment that involves scrubbing, massaging and detoxifying, cleaning, and applying Hand lotion. 

  • PN - Power Nap - a relaxing short period of sleep that helps to regain power for the whole day.

  • FC - Facial Cleansing - a family member of skin care treatments for the face that helps to hydrate, and brighten your skin, the treatment includes exfoliation, toners, scrubs, creams, lotions, and facial massage. 

  • FM - Face Mask - a perfect skin care treatment to help you with your skincare concerns, it can help you hydrate or brighten skin, pull out impurities, remove excess oils, and help improve the appearance of your pores. 

  • BW - Body Wash - a relaxing hot water body wash that rinses off dead skin and helps to improve blood circulation before or after a massage service.

  • MC - Manicure - a cosmetic beauty treatment for fingernails or toenails, this treatment consists of filing and shaping the free edge, pushing and clipping with a cuticle pusher and cuticle nippers, the treatment involves massage of the hand or foot, and the application of fingernail polish. 

  • PC - Pedicure - a cosmetic beauty treatment for fingernails or toenails, this treatment consists of filing and shaping the free edge, pushing and clipping with a cuticle pusher and cuticle nippers, the treatment involves massage of the hand or foot, and the application of fingernail polish. 

  • MF - Matte Finish - a type of nail polish that can be added in the final application of your fingernail or toenail polish. 

  • TGP - Trugel Polish - a type of nail polish that can be added in the final application of your fingernail or toenail polish. 

IX. Licensing and Regulations

• • DOH - Accreditation (Spa Facility)

  • DOH - Licensure and Examination (Service Provider)

  • TESDA - NCII Certification (Service Provider)

  • One (1) DOH Licensed Massage Therapist can Supervise Twenty (20) Tesda Certified Massage Attendants

X. Business Documentation

XI. Corporate Hierarchy Structure

• • Upper Management (C-Level Positions)

  • General Management

  • Operations Management

  • Admin, Human Resources, and Talent Acquisition

  • Accounting and Finance

  • Corporate Branding and Marketing

  • Central Reservations Department (Customer Service, Support, Bookings, and Reservations)

  • Service Providers (Front-liners, Supervisors, Team Leaders, Spa Attendants, Massage Therapists, Facialists, and Nail Technicians)

More Videos: https://www.youtube.com/playlist?list=PL8dPuuaLjXtOAKed_MxxWBNaPno5h3Zs8 

C. Body Systems

D. Introduction and 5 Basic Massage Manipulation Techniques

• Effleurage - Circular stroking movements.

• Petrissage - Kneading movements.

• Friction - Rubbing Strokes.

• Vibration - Shaking movements to loosen the body.

• Tapotement - Tapping.

E. Make-Up and Hair Tutorials

F. Eight (8) Methods for Improve Work, Focus, and Productivity

1. Kanban: A visual system for managing and optimizing workflows, originally developed by Toyota.

2. Pomodoro Technique: A time management method that involves working for short bursts of time, followed by brief breaks.

3. Kaizen: A philosophy of continuous improvement, focusing on making small, incremental changes to processes and systems.

4. 5S: A systematic method for organizing and maintaining a clean, efficient workspace, consisting of five principles: Sort, Set in Order, Shine, Standardize, and Sustain.

5. The 80/20 Rule (Pareto Principle): The idea that 80% of results come from 20% of efforts, can help identify and prioritize important tasks.

6. Single Tasking: Focusing on one task at a time, rather than multitasking, to increase efficiency and reduce distractions.

7. Mind Mapping: A visual tool for organizing and brainstorming ideas, typically represented as a diagram with branches emanating from a central concept.

8. GTD (Getting Things Done): A time management method that emphasizes the importance of organizing tasks and maintaining a clear to-do list.

Reference URL: https://uxplanet.org/8-powerful-japanese-methods-for-improved-focus-productivity-d632b16a4195 

G. What is Procrastination?

Procrastination is the act of unnecessarily and voluntarily delaying or postponing something despite knowing that there will be negative consequences for doing so.

4 Signs:

1. You Keep Delaying Things Off, even though you know that it's in your best interest to get them done.

2. You Keep Making promises to yourself or to anyone and then you end up breaking them.

3. You Keep Refusing to Seek Support even though you know it could be beneficial and helpful for you.

4. You Keep Prioritize Comfort over progress, you focus more on what you want now rather than the future.

To overcome procrastination in the long term, do the following:

1. Set specific and realistic goals. For example, if you want to start exercising, a good goal might be “be able to run a full mile by the end of the month”, while bad goals might be “get in shape” (unspecific) and “run a marathon by the end of the month” (unrealistic).

2. Assess your procrastination. First, identify cases in which you delay unnecessarily, to figure out what exactly you procrastinate on (e.g., studying) and how you do it (e.g., by browsing social media). Then, think about those situations to also figure out where and when you procrastinate (e.g., at home or the library, on starting or finishing tasks, in the morning or evening). Finally, figure out why you procrastinate (e.g., due to perfectionism, fear, anxiety, depression, ADHD, sensation seeking, or abstract goals), potentially after reading about why people procrastinate.

3. Create an action plan. It should involve using relevant anti-procrastination techniques, which account for the goals that you set and the nature of your procrastination problem.

4. Implement your plan. Make sure to reflect on your progress and refine your approach, primarily by figuring out which techniques work for you and how you can implement them most effectively.

Anti Procrastination Techniques

• Break tasks into manageable steps (e.g., into sub-tasks that you can easily complete).

• Commit to a tiny first step (e.g., to work for just 25 minutes).

• Give yourself permission to make mistakes (e.g., by accepting that your work won’t be perfect).

• Make it easier to take action (e.g., by preparing everything you need in advance).

• Make tasks more enjoyable (e.g., by listening to music while you do them).

• Make it harder to procrastinate (e.g., by removing potential distractions).

• Delay before indulging the impulse to procrastinate (e.g., by counting to 10 first).

• Set deadlines (e.g., by deciding that you’ll complete a certain task by noon tomorrow).

• Plan how you’ll handle obstacles (e.g., by deciding that if X happens, then you’ll do Y).

• Identify and address your fears (e.g., by considering what advice you’d give to a friend).

• Increase your motivation (e.g., by marking streaks of days on which you achieve your goals).

• Increase your energy (e.g., by taking necessary breaks).

• Improve your environment (e.g., by adding reminders of your goals).

• Use social techniques (e.g., by emulating a role model).

• Use time-management techniques (e.g., by alternating consistently between work and rest).

• Create starting rituals (e.g., by counting down from five before taking action).

• Start with your best or worst task (e.g., with your easiest or hardest one).

• Develop self-efficacy (e.g., by reflecting on your successes).

• Develop self-compassion (e.g., by reminding yourself that everyone makes mistakes).

• Treat underlying conditions (e.g., ADHD).